Managing lost/forgotten passwords

Losing or forgetting passwords can happen and it certainly happens to the best of us. 

It's not a big deal, however, as you will be able to reset your own password using the following steps: 

Password Resets in the Browser ;

When you are in the login screen, underneath the login button you will see a link shown below that says "Forgotten Password?".



When you have selected this link, the below screen will appear. Simply enter your email address and select submit. A new password will be generated and sent to your email address. 



Password Resets in the App ;

When on the login page of the app (below) you will see a link for forgotten password.



Simply select the link "Forgotten password" and enter your email address and a new password will be sent to you.

Remember - If the password doesn't reach your inbox it may be in your spam/junk folder due to settings. If you have not received your email, contact your Training Organisation or email the Ready Skills support team and we will help you -  

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